Service Standards for Movable Cultural Property Grants

Canadian Heritage has set service standards for the timely delivery of the acknowledgement of receipt, funding decision and payment processes.

The following service standards have been set for Movable Cultural Property Grants.

Acknowledgement

Our goal is to acknowledge receipt of your grant application within 15 calendar days.

Decision

Our goal is to issue official written notification of the funding decision within 13 weeks of the date we receive your grant application.

Payment

Our goal is to issue payment within 28 calendar days of the grant awards letter.

Our performance target is to meet these standards for the majority of files. The achievement of these service standards is a shared responsibility. You must submit all required documentation in a timely fashion.

Service Standards vary by program.