CAVCO - Contact the Team

Your questions and comments are important to us. We are committed to providing you with accurate information in a timely manner.

Address:
Department of Canadian Heritage
Canadian Audio-Visual Certification Office
25 Eddy Street, 8th Floor
Gatineau, Quebec K1A 0M5*

* PLEASE NOTE: FEDEX clients must use the postal code J8X 4B5.

Email: bcpac-cavco@pch.gc.ca

Telephone: 819-934-9830

Toll-free*: 1-888-433-2200

Facsimile: 819-934-9828

TTY** (Toll-Free): 1-888-997-3123

*The toll-free lines have agents available to answer your questions, Monday to Friday, 9:00 a.m. to 5:00 p.m. (Eastern Time).
**The TTY is a telecommunication device for people who are deaf, hard of hearing, or speech-impaired.

Our Commitment to Privacy

The Government of Canada is committed to respecting the personal privacy of individuals who visit our website. All personal information you do provide is protected under the federal Privacy Act.