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At the early stages of the project, carefully define the division of the respective responsibilities of committees and individuals, as this is one of the key factors in the success of your action plan. The "Assigning responsibilities" information sheet (PDF Version, 40.7 KB | Word Version, 32.2 KB) provides sample lists of the duties and activities that the implementation committee will have to deal with during each of the project phases. Again, feel free to adapt this list to your organization's action plan by incorporating it into your document and making the necessary changes.
Keys to success
Respect the culture and values of your organization.
Managers must do their best to be reassuring and to explain that it is the organization that is becoming bilingual, not the individual members and employees.
Stress that the transition will take place gradually and that it will be flexible and adapted to your organization's needs.
Solicit employees' opinions on the new course you have charted and encourage them to participate from the very beginning. That is the key to winning their support.
Share responsibility. You are all partners and each of you must buy into the new bilingual culture.
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