Contact Us

YCW Contact Directory

Your questions and comments are important to us. We are committed to providing you with accurate information in a timely manner. Please refer to the directory below to determine whom you should contact regarding your YCW inquiry:

Employer/Participant Subject Contact…
Employer My YCW file Your Delivery Organization
Student/Intern My YCW summer job/internship YCW Secretariat
All General question about YCW YCW Secretariat

YCW Secretariat Contact Information

Email: jct-ycw@pch.gc.ca

*Toll-free: 1-800-935-5555

**TTY (Toll-Free): 1-800-926-9105

*The toll-free lines have agents available to answer your questions, Monday to Friday, 8:00 a.m. to 8:00 p.m. (Eastern Time).

**The TTY is a telecommunication device for people who are deaf, hard of hearing, or speech-impaired.

Submit a Success Story

How did your YCW experience affect your life as a student or professional? Do you have any interesting pictures or video clips as a result of your summer job or internship that you would like to share with us?

We'd love to hear and see what you did during your summer job or internship. If you'd like to share a unique Success Story with us, log into your YCW online account and download a consent form (PDF). Complete the form and send it along with your story to your/your employer's Delivery Organization.

Thank you for your input. We greatly appreciate your feedback!

Technical Questions

If you experience difficulties while browsing or navigating the website of the Department of Canadian Heritage, please use our Feedback form to send technical questions or comments to the Webmaster.

Our Commitment to Privacy

The Government of Canada is committed to respecting the personal privacy of individuals who visit our website. All personal information you do provide is protected under the federal Privacy Act.